Eastside Tennis Centre is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, telephone and email, via our website www.eastsidetennis.com.au, from publicly available sources, cookies and from third parties. We do not guarantee website links or policies of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
Sensitive information will be used by us only:
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such cases we will take reasonable steps to ensure that you are made aware of the information provided to us.
Your Personal Information may be disclosed in a number of circumstances including:
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or de-identify it. However, most of the Personal Information is stored in client files which will be kept for a minimum of 7 years.
You may access the Personal Information we hold about you and update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Eastside Tennis Centre will not charge a fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. Identification may be required before releasing the information.
We will take reasonable steps to ensure that your Personal Information is accurate, complete and up-to-date. If you find that the information we hold is not accurate or up to date, please notify us so we can update our records.
This Policy may change from time to time and will be available on our website.
If you have any queries or complaints about our Privacy Policy, please contact us at:
Eastside Tennis Centre
1 Court Avenue
Kingsford, NSW 2032
Email: tennis@eastsidetennis.com.au
Phone: 0493 496 426